Refund Policy

1. 7-Day Money-Back Guarantee

We want you to be completely satisfied with ClawBase. If for any reason you're not happy with our service, you can request a full refund within 7 days of your initial signup.

• Full Refund: 100% of your subscription payment will be refunded
• No Questions Asked: You don't need to provide a reason, though feedback is always welcome
• 7-Day Window: The refund period begins on the date of your first payment

2. How to Request a Refund

Requesting a refund is simple:

That's it. We'll process your refund within 5-7 business days. The refund will be credited to your original payment method.

3. What's Covered

Our 7-day money-back guarantee covers:

• Initial Subscription Payment: Your first monthly payment (Solo plan at $29/month or Pro plan at $59/month)
• General Dissatisfaction: If ClawBase doesn't meet your expectations or needs
• Technical Issues: If you experience problems that prevent you from using the service effectively
• Change of Mind: If you simply decide it's not right for you

4. What's NOT Covered

The following are not eligible for refund:

• AI API Costs: Charges from your AI provider (Anthropic, OpenAI, OpenRouter) are billed separately by them—not by us. We have no ability to refund these costs.
• Accounts Older Than 7 Days: Refund requests after the 7-day window are handled on a case-by-case basis at our discretion
• Terms of Service Violations: Accounts terminated for violating our Terms of Service are not eligible for refunds
• Abuse of Refund Policy: Repeated signups and refund requests to avoid payment

5. Cancellation vs. Refund

It's important to understand the difference:

To cancel: You can cancel your subscription at any time through your account dashboard. Your service will remain active until the end of your current billing period.

6. Contact Information

For refund requests or questions about this policy, contact us: